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Big Bus New York Hop-On Hop-Off Open Top Tour

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New York, United States
Big Bus New York Hop-On Hop-Off Open Top Tour
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1 Adult2 Adults3 Adults4 Adults5 Adults6 Adults7 Adults8 Adults9 Adults0 Children1 Child2 Children3 Children4 Children5 Children6 Children7 Children8 Children9 Children
Free cancellation
Up to 24 hours in advance. Learn more
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Safety measures
icon1 hour 30 minutes  (approx.)
Mobile ticket
iconOffered in: English and 1 more

Overview

See the highlights of New York City without the hassle of navigating traffic or public transportation by booking a Big Bus tour. The hop-on hop-off tour enables busy travelers to relax and enjoy the sights from the double-decker bus. Along the way, you can choose the attractions that interest you most rather than being caught up on a group tour.
  • Book a flexible bus tour that lets you hop on and off at 5 stops
  • The convenient voucher can be redeemed at any of the 5 listed Big Bus stops
  • Upgrade to include additional sights, a night tour, and a cruise

Why Travellers Choose This Tour

This bus tour focuses on Manhattan with upgrades for night trips, a boat ride, and Brooklyn.
Saved to wishlist!
Hop-on hop-off, open-top, sightseeing bus tour
Live bus tracking through Big Bus app
2 Routes - Uptown (red route) and Downtown (blue route)
Audio-guide in English and Spanish
Hotel pickup and drop-off

Departure Point

You may start this tour at any of the stops listed.
See itinerary

Return Details

You may disembark at any of the available stops.
Show your paper or mobile voucher to a member of the Big Bus staff at any of the 5 stops along your route to redeem and board the bus to begin your tour. Learn about the history of the city from your guide as you go. 

Cruise the entire loop or hop off when a destination interests you enough that you want to explore it further, such as Battery Park, Korea Town, Empire State Building and Rockefeller Center.

Upgrade to the Empire State entry ticket to see the sights from up above.
Itinerary
Duration: 
1 hour 30 minutes
Operating Schedule:
  9:30 AM (from stop 1 - M&M'S World) - 4:30 PM Every 20 to 30 minutes, totally route takes 90 minutes Customers are advised to visit the Big Bus website or to download the Big Bus app to see the most up to date bus stop locations and timings. For live bus tracking on the day of travel - please download the Big Bus App in advance of arrival.
M&M'S New York
Stop 1 - 7th Ave & W 48th St
W 42nd St and Broadway
**Closed until further notice** Stop 2 - Times Square East
5th Avenue & West 32nd Street
Stop 3 - Empire State Building / KoreaTown ( (in front of CVS Pharmacy)
5th Ave & W 23rd St
Stop 4 - Flatiron District (in front of Eisenbergs Sandwich Shop)
West Broadway & Spring Street
Stop 5 - SoHo (in front of the Nike Store)
100 Lafayette St
Stop 6 - Chinatown / Little Italy (near corner with Walker Street)
Park Row & Beekman St
Stop 7 - Brooklyn Bridge (across from 33 Park Row)
SAMC360
Stop 8 - Wall Street / Charging Bull (Southwest corner near Rector St)
State St/Bridge St
Stop 9 - Statue of Liberty / Battery Park (in front of the 1 Train Subway Entrance)
Circle Line Sightseeing Cruises
Stop 10 - 12th Ave & 40th St (opposite Pier 81)
Points of interest passed by on this route
Empire State Building
 
Rockefeller Center
 
Times Square
 
Flatiron Building
 
Battery Park
 
Charging Bull (Wall Street Bull)
 
SoHo
 
Greenwich Village
 
Little Italy
 
Union Square Green Market
 
Herald Square
 
The High Line
 
Duration: 
1 hour 30 minutes
Operating Schedule:
  10 AM - 4 PM (Stop #11 Times Square North) Every Hour, tour duration takes 90 Minutes Customers are advised to visit the Big Bus website or to download the Big Bus app to see the most up to date bus stop locations and timings. For live bus tracking on the day of travel - please download the Big Bus App in advance of arrival.
W 42nd St and Broadway
Stop 2 - Times Square East (*in front of the Knickerbocker Hotel)
7th Avenue & West 50th Street
Stop 11 - Times Square North (in front of Majectic Deli)
5th Avenue & East 83rd Street
Stop 12 - The Metropolitan Museum of Art (outside the museum near 83rd St)
5th Avenue & East 66th Street
Stop 13 - Central Park Zoo (opposite 845 5th Ave)
Central Park South & Columbus Circle
Stop 14 - Columbus Circle (Southwest corner of Central Park, next to Maine Monument)
Points of interest passed by on this route
Carnegie Hall
 
Columbus Circle
 
Central Park Zoo
 
Frick Collection
 
The Metropolitan Museum of Art
 
Grand Central Terminal
 
Bryant Park
 
Times Square
 
Central Park
 
  • Confirmation will be received at time of booking
  • Wheelchair accessible
  • 24 Hour - Classic tickets will be valid for same day use.
  • Stroller accessible
  • Service animals allowed
  • Near public transportation
  • Infants must sit on laps
  • Transportation is wheelchair accessible
  • Most travellers can participate
  • OPERATED BY Big Bus Tours - USA
You can cancel up to 24 hours in advance of the experience for a full refund.
  • For a full refund, you must cancel at least 24 hours before the experience’s start time.
  • If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the experience’s start time will not be accepted.
  • Cut-off times are based on the experience’s local time.
  • This experience requires good weather. If it’s cancelled due to poor weather, you’ll be offered a different date or a full refund.

Learn more about cancellations.

The answers provided below are based on answers previously given by the tour provider to customers’ questions.
Q:
How often does a bus arrive at each stop during the Big Bus New York Hop-On Hop-Off Open Top Tour?
A:A bus arrives approximately every hour on both the Downtown (Red) and Uptown (Blue) routes.
Mar 2021
Q:
Do I have to go to a central location to redeem my ticket for the Big Bus New York Hop-On Hop-Off Open Top Tour?
A:You may redeem your printed or electronic ticket at any of the listed bus stops.
Mar 2021
Q:
How long is a full circle ride on the Big Bus New York Hop-On Hop-Off Open Top Tour without getting off?
A:A full rotation on each of the Downtown (Red) and Uptown (Blue) routes is approximately 90 mins. Note: Tour duration can fluctuate according to the season.
Mar 2021
Q:
How will I know which stop(s) to use during the Big Bus New York Hop-On Hop-Off Open Top Tour?
A:Our live guides and pre-recorded commentary will communicate upcoming stops. You can also download our free App for more information on routes and times, and what to see and do at each stop location.
Mar 2021
Q:
Is the Big Bus New York Hop-On Hop-Off Open Top Tour wheelchair accessible?
A:Yes, we operate wheelchair-accessible vehicles with lifts that can accommodate up to 650 pounds. If you require an accessible vehicle, please let us know in the "Special Requirements" box at checkout.
Mar 2021
Q:
Can I bring a pet with me on the Big Bus New York Hop-On Hop-Off Open Top Tour?
A:No pets are allowed onboard the bus, except ADA service animals.
Mar 2021
Q:
Can I bring food or drink with me on the Big Bus New York Hop-On Hop-Off Open Top Tour?
A:No food or alcohol is permitted onboard the bus. Non-alcoholic drinks in screw-top bottles are permitted.
Mar 2021
Q:
Can I bring luggage on the Big Bus New York Hop-On Hop-Off Open Top Tour?
A:No, luggage is not permitted onboard the bus at this time.
Mar 2021
Q:
What is the policy on sanitisation during Big Bus New York Hop-On Hop-Off Open Top Tour?
A:The policies on sanitisation are:

  • Hand sanitiser available to travellers and staff
  • Regularly sanitised high-traffic areas
  • Gear/equipment sanitised between use
  • Transportation vehicles regularly sanitised
See all safety measures taken by Big Bus New York Hop-On Hop-Off Open Top Tour.
Q:
What is the social distancing policy during Big Bus New York Hop-On Hop-Off Open Top Tour?
A:The policy on social distancing is:

  • Contactless payments for gratuities and add-ons
See all safety measures taken by Big Bus New York Hop-On Hop-Off Open Top Tour.
Q:
What measures are being taken to ensure staff health & safety during Big Bus New York Hop-On Hop-Off Open Top Tour?
A:The policy on staff health & safety is:

  • Regular temperature checks for staff
See all safety measures taken by Big Bus New York Hop-On Hop-Off Open Top Tour.

Traveller Photos

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Traveller Tips


  • "If weather is great make sure to get a seat on top." See review
  • "I bought a two day pass that included a night tour and liberty cruise and went on every tour available on the pass." See review

Reviews

3.5
star-3.5
3,073 reviews

Reviews by Viator travellers

Showing 1-10 of 3,073 reviews
star-1
Just use the metro
JUANP_M
, May 2022
Many issues with this service. No AC if you are in the lower deck and it is getting really warm in NYC. Huge lines to start the ride and take really long to dispatch each bus They eliminated the Times Sq stop for Saturday and announce an alternative one. However, that was a lie. They didn't open an alternative spot and I wasted lists of time on that until realized that there simply was no stop and had to go to a new one. The chat in the app never connects you. Waiting over 10 minutos twice to ask about the stop and nothing.
star-1
Don't waste your time or money !
Eugene_V
, May 2022
If you have the misfortune of sitting on the lower level you will regret ever booking this trip. You won't see anything and good luck getting a seat up top once you're seated. Way too many people trying to get on and turned away. All you'll see is delivery trucks, scaffolding and people walking. The worst experience ever. Their system sucks. I would have jumped off the Brooklyn Bridge if we were near it.77
1 traveller found this review helpful
star-5
Best water front tour of the five boroughs. None better
Helayne_V
, May 2022
Staff was experienced extremely professional. I’m a nyc girl. The tour guide was extremely accurate. 2-1/2 extremely comprehensive tour. Love it. Was with a friend who was never in nyc before. Was in awe
1 traveller found this review helpful
star-5
Super bus tour!
Claire_P
, May 2022
Lovely bus tour! Really helped us get acquainted with the city! Didn’t have to wait long for the bus and the commentary was interesting and entertaining! Well worth doing!
1 traveller found this review helpful
star-2
Not good
gaurav_r
, May 2022
Long queue and stations are very far. Recommend to top view which has many places and near by any hotel in downtown area. Due to this long queue not able to complete tour.
star-4
Upbeat and informative...
Geri_B
, May 2022
Upbeat and informative narration. Music selections were a bit weird. The driver was very accommodating. The route provided good visuals and explanations of all the points of interest.
star-4
Is a nice deal!
Larry_D
, May 2022
Would have received a 5 star, but a few stops were passed by because of an abortion rally. There was no notice and we waited over half an hour at 2 stops each. Plus NOT all stops allow you to just board with your download. You have to go to certain places to redeem download for a ticket. DID I MISS THIS INFO??
star-2
Hard to justify
Rich_Y
, May 2022
It was an expensive bus ride for the experience. Plus side was we could see alot of the city without having to do alot of walking. Negative was the ear phones and terrible audio. The actual guided information of points of interest of what we're seeing or passing was very sparse with very bad audio when it was given. When no features were being pointed out there was terrible music coming through at a much higher amplified sound than the spoken guide making the ear buds all but worthless.
star-1
Two busses sitting at M...
Neil_D
, May 2022
Two busses sitting at M and M stop and a long line of people. Weren’t loading. Seats on bottom. Waited 25 mins. And seems only one person could tell people to board when there were 6 people standing around. Never again. Waste of money
2 travellers found this review helpful
star-4
Very fun! Sit on top for best views!
Michelle_S
, May 2022
Had a great time going around NYC with the bus tour. It was well worth the money to see all the sights!
star-1
Awful
Alisha_N
, May 2022
We waited at the sign in front of the M & M store in the pouring rain. We used the Big Bus tracker only to wait for a bus for over 35 minutes just to watch it drive by and take a left at the intersection. We didn’t use it at all because we traveled with a child and a senior. Not convenient or easy especially during foul weather.
star-1
One to avoid
David_W
, May 2022
A disappointing trip. The pre-recorded commentary was juvenile and out of sync with the tour. We have been on many city tours in several countries and this was the least enjoyable by far
2 travellers found this review helpful
star-1
Tanya- an extremely unhappy customer
Tanya_W
, Apr 2022
This is THE WORST tour with Viator that I’ve ever taken. My the staff talking the calls, to the tour guide and the actual tour it self was incredibly horrible and a complete waste of time!!! I would like a refund and will be calling corporate office
1 traveller found this review helpful
star-1
Big Bus Battle!
Cheryl_O
, Apr 2022
It was carnage from start to finish, not organised, rude drivers shouting at people that the bus is full. There was hundreds off people queuing and every bus came was full. Total waste off money and time. And when we did eventually get on you are sitting downstairs with no view out of the windows as every seat upstairs is full. Only got part off the tour done as no time left to do second part. Not enough buses for the amount off tickets sold and they kept trying to sell tickets to people or offer an upgrade off 20$ each for a second day! No chance. Very dissatisfied
1 traveller found this review helpful
star-1
The worst experience you could have for $250
Raquel_G
, Apr 2022
I would NEVER recommend Big Bus Tours to anyone. My children were so excited to get on the big bus and when the driver pulled up at the zoo stop, he told us we needed a PRINTED ticket despite the viator website AND the Big Bus Tours app stating that you can show your printed OR your e-ticket to get on. (Who even uses printed tickets in the year 2022??) Anyway, my kids and I were literally kicked off of the bus and the driver was being SO rude…. he even condescendingly told us he “couldn’t read English” when I tried to show him what the websites say about showing your e-tickets. So we complied and got off of the bus then looked for somewhere to print out our tickets. After walking many blocks, we printed the tickets and came BACK for the next bus which was supposed to run every hour according to the schedules. An hour and a half later, it still hadn’t showed up. We ended up using UBER to get to our final destination after that horrible experience. And my children and I were never able to see any of the sights we paid to see. It was a complete and utter disappointment.
4 travellers found this review helpful
star-5
This the best way to...
Liting_B
, Apr 2022
This the best way to explore a new city. It’s flexible, the red line runs so often, the waiting time is so short. Highly recommended.
1 traveller found this review helpful
star-2
Hard work and poor service
Louise_J
, Apr 2022
The staff were slow and rude. There are no permanent signs or posts for the pickup points in the city? The buses need complete covers upstairs and more room downstairs very squashed?
3 travellers found this review helpful
star-3
Good tour but it gets cold on the upper deck.
ScottPike
, Mar 2022
The bus was easy to find and exchange our voucher for tickets. The plug in for the headphones was hard to find, but once I found it the narration was good. There was a Big Bus employee who would come to the upper deck and point out a few sites, but only a few people could hear him. The weather the day we bought advanced tickets for was quite chilly with temperatures in the 20’s. That detracted a little from the tour. But, weather can’t be controlled. We bundled up the best that we could. The few seats on the first and enclosed level filled up quickly. I don’t know it it was warmer inside, but I don’t think the view was as good.
1 traveller found this review helpful
star-3
We had to wait over 1...
Jeanette_A
, Mar 2022
We had to wait over 1 hour to hop on the 1st bus. Directions on the app was good but not clear about the location. The guides were not helpful. They would not guide us to which bus is the correct one so we kept moving from one bus to the other to finally hop on the correct Route. But once we finally got on the bus we were ok.
1 traveller found this review helpful
star-1
Already did
Debbie_R
, Mar 2022
Second review to submit. We were never picked up after standing in the cold for a hour with our 90 year old mom. We tried calling and texting the tour operator but no reply. The ph +1 ph# didn’t even work and we finally got through to a Viator customer service to try to reach the hop on bus, but he couldn’t reach one either. He sent an email to gerbil so our refund do to no more time in our schedule to do the hop on/off bus.
1 traveller found this review helpful
star-2
Tour is ok but not worth price.
George_S
, Mar 2022
The narrator that is recorded is terrible. the sites are hard to identify. A real person is so much better. Sound quality not great.
star-1
Not worth the money!
Lara_L
, Mar 2022
We waited over an hour to get on the bus. One of our headphone jacks didn't work so we had to share the ear buds for one jack. We got off once and tried to get on a different bus later. After we got on, we couldn't find a seat and they made about 12 of us get back off. We decided to forget it and take the subway back.
1 traveller found this review helpful
star-4
Enjoyed Your of Lower Manhattan
Martha_S
, Mar 2022
Seeing Times Square, Wall Street, Battery Park, the pier the Titanic survivors landed at, and the site of the Twin Towers and 911 Memorial.
2 travellers found this review helpful
star-1
Unable to find where bus...
JOANN_Y
, Mar 2022
Unable to find where bus pick were. Not very user friendly as far as map. Need to place pick up signs in designated stops for those who are not from the area. I was disappointed I did not get to experience the ride, but happy the company I booked the tour with refunded my money.
1 traveller found this review helpful
star-1
Can’t get refund
Matthew_L
, Mar 2022
We got caught in a snow storm on the way down and didn’t make it to the city in time and can’t get refund
star-5
Great way to get around
KIRSTY_l
, Mar 2022
Great way to get around new york hop on and off anytime. We had a lovely man helped us as we had missed the blue route and he gave us another ticket for next day so kind.
star-2
Not a good schedule. Waiting since 9:45am for Uptown.
Laura_B
, Feb 2022
Don’t have a good experience to talk about it. Don’t have anything else to say but. It will not let m post if I don’t write more
star-2
Not a good experience
Candace_F
, Jan 2022
The ride was okay but the driver was extremely rude. He did not welcome us and when we asked him a question he shouted he did not know. We did not get our full 90 minutes also. When the tour was over he came upstairs and shouted everyone off the bus this is the last stop! People just looked around like what’s his problem. Did not enjoy.
star-2
Try another line. This one is not very good
Loretta_H
, Jan 2022
It was wickedly cold outside and your site did not give a pick up site without downloading your program
2 travellers found this review helpful
star-4
Great Place to Start
Claire_A
, Dec 2021
Great place to view lots of NYC to see which places you’d like to visit because you can hop on and off all day. We also purchased Empire tickets at Bus Stop for a lot less. Would recommend!
1 traveller found this review helpful

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