Private Tour: Leshan Giant Buddha and Fishing Village from Chengdu

Hi Joseph, Very glad you had a good time with Sharlene. It is true to avoid weekend and any other public holidays :) Thank you again for taking your time to leave a review for us. Best Regards Lily Chen

TOUR OPERATOR COMMENT: Thanks for your review and affirmation of our guide service and meal arrangement. We're sorry that the travel experience did not meet your expectations. However, the heavy traffic, long queues, and crowds during the Chinese New Year Holiday was unfortunately out of our control. As mentioned in advance of your tour date, the train tickets had already sold out by the time you had booked and we offered either a cancellation with full refund or a private vehicle at an additional cost. Please understand, the private vehicle did contribute to the price which was higher than this tour typically costs, as did the fact that you requested pick up outside the 3rd Ring Road, which added to the cost and time incurred. Other operators were charging a premium rate for private vehicles as all other methods of transportation were sold out, but we did everything in our power to keep costs to a minimum for your stay. We're sorry to hear this affected your overall enjoyment of the tour but hope you had an enjoyable stay in Chengdu.

TOUR OPERATOR COMMENT: We're sorry to hear the trip did not meet your expectation. Regrettably, the time you traveled with us was Golden Week, which is incredibly busy. We tried to book the earliest train to get to Leshan Giant Buddha early enough to avoid the crowds but even with doing so there was still long queues. As an insider, we always recommend trying to avoid travel during busy public holidays so the excess crowds do not reduce the experience. We hope you were still able to enjoy your time in Chengdu.