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Burj Khalifa: at the top (Level 124 and 125)
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From $62.99
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Burj Khalifa: at the top (Level 124 and 125)
Free cancellation
Up to 24 hours in advance. Learn more
Cancellation policy
Free cancellation
- 24 hours prior100% refund
- Within 24 hoursNo refund
You can cancel up to 24 hours in advance of the experience for a full refund.
- For a full refund, you must cancel at least 24 hours before the experience’s start time.
- If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the experience’s start time will not be accepted.
- Cut-off times are based on the experience’s local time.
- This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.
Learn more about cancellations
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Safety measures
Keeping you safe during COVID-19
Vaccine? Quarantine? Masking?
Vaccine? Quarantine? Masking? We know, there’s a lot to keep track of. Be sure to check local guidelines so you’re aware of all travel requirements before you go.
What you can expect during your visit
Face masks required for travelers in public areas
Face masks required for guides in public areas
Hand sanitizer available to travelers and staff
Social distancing enforced throughout experience
Regularly sanitized high-traffic areas
Guides required to regularly wash hands
Regular temperature checks for staff
Temperature checks for travelers upon arrival
Safety precautions are provided by the tour operator and are not checked by Viator for accuracy
More questions?
(888) 651-9785
1 hour (approx.)
Overview
Enjoy bird's eye views over Dubai from the 124th and 125th floors of the Burj Khalifa. Pre-booked admission tickets include access to an indoor observation tower with floor-to-ceiling glass walls and open-air terrace. Telescopes are provided to get a peek at the ocean, desert, and skyline. Pick up a gift at the on-site souvenir shop.
- Admission tickets to Burj Khalifa's 124th and 125th floor observation tower
- Enjoy a convenient timed entry with no need to wait in line
- See as far as the desert and the ocean with sky-high views
- Choose the sunset option to watch the sun set over Dubai's skyline
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From $62.99
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What's Included
All Fees and Taxes
Pick up/ Drop off
Additional Info
- Confirmation will be received at time of booking, unless booked within 4 hours of travel. In this case confirmation will be received as soon as possible, subject to availability
- Wheelchair accessible
- Near public transportation
- Infants must sit on laps
- Transportation is wheelchair accessible
- Surfaces are wheelchair accessible
- No heart problems or other serious medical conditions
- Due to high demand of one particular slot, your chosen time slot may not be available and if this happens you will be allocated a new time slot before or after time slot with new time slot closest to your initially requested time slot subject to availability
- Temperature checks are required prior to entry
- Wearing a face mask is mandatory
- Sanitize your hands using the sanitizers provided
- Keep a social distance of 2 meters apart
- Social distancing will be maintained inside the floors
- Please stand on the sticker placed on the ground when queuing
- Age limits stated by authorities will be applied, and the staff may need to verify the age by seeing your Emirates ID card
- Compliance with the stated safety measures is legally required in all areas within At the Top
- Most travelers can participate
- The Traveler will have to reach the destination by themselves and visit the attraction
- OPERATED BY Ki Trips
Cancellation Policy
You can cancel up to 24 hours in advance of the experience for a full refund.
- For a full refund, you must cancel at least 24 hours before the experience’s start time.
- If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the experience’s start time will not be accepted.
- Cut-off times are based on the experience’s local time.
- This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.
Learn more about cancellations.
Frequently Asked Questions
The answers provided below are based on answers previously given by the tour provider to customers’ questions.
Q:
What is the policy on face masks and attendee health during Burj Khalifa: at the top (Level 124 and 125) ?
A:The policies on face masks and attendee health are:
- Face masks required for travelers in public areas
- Face masks required for guides in public areas
- Temperature checks for travelers upon arrival
Q:
What is the policy on sanitization during Burj Khalifa: at the top (Level 124 and 125) ?
A:The policies on sanitization are:
- Hand sanitizer available to travelers and staff
- Regularly sanitized high-traffic areas
Q:
What is the social distancing policy during Burj Khalifa: at the top (Level 124 and 125) ?
A:The policy on social distancing is:
- Social distancing enforced throughout experience
Q:
What measures are being taken to ensure staff health & safety during Burj Khalifa: at the top (Level 124 and 125) ?
A:The policies on staff health & safety are:
- Guides required to regularly wash hands
- Regular temperature checks for staff
Traveler Photos



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Traveler Tips
- "This Offer is to get access to the Tower and do the tour by your self." See review
Reviews by Viator travelers. We perform checks on reviews
|
Reviews
4.0
40 Reviews
5 stars
26
4 stars
4
3 stars
2
2 stars
4
1 star
4
Reviews by Viator travelers
We perform checks on reviews
Showing 1-10 of 40 reviews
It was beautiful and...
Krystal_J
, May 2022
Nice experience at the top of the world
Iulian_R
, Apr 2022
Loved the burj khalifa
Catherine_B
, Jan 2022
Burj khalifa is absolutely amazing and definitely a must for a visit in dubai. We paid extra to go in at the later time (peak time), we chose 5pm but got issued 4.30pm which was fine. We didn't have a time limit whilst up there so we stayed for the sunset and waited until 6pm for the fountains to come on which was amazing to see from above. The tickets were nice and easy, we got them via an email and an evoucher it, said to print them off but we didn't have any way of doing it, but they didn't even question it at the desk and just scanned the code. Definitely worth the money.
Do Not Use Viator - 0 Stars
Steve_C
, Dec 2020
We didn’t receive the experience we purchased. On contacting Viator I was told it was our fault as we turned up late (despite providing proof we were there earlier than required) and there was nothing they could do. They then ignored a further 10 messages regarding a refund.
I then had to call to argue for my refund.
The experience might be fine but do not deal with Viator, their Social Media and Customer Services team are awful, spend your money elsewhere.
Avoid Viator - 0 stars - Awful customer service
Steve_C
, Dec 2020
If I could have left 0 stars I would have done.
We booked the sunset-view option offered on their website with a 5pm arrival time (an extra £20 per person on the standard entry) and arrived and exchanged our voucher and entered at 4.53pm (as shown on our ticket attached), as we knew the sun set at around 5.30pm.
However sunset came and went before we were even in the lift to go to the top of the Burj. We asked people employed there but were told we were in the queue and it would be fine.
When we got to the top the sun had already set so the experience we booked wasn’t supplied, through no fault of ours.
On contacting Viator I was told we should have arrived on time (we were early) and it was our own fault for not reading the email (despite the email not including any details relating to arriving at any time other than stated on the tickets).
Over 10 messages have since been ignored by their staff, and no one is contacting me.
Avoid Viator at all costs, they were quite happy to take my money but failed to provide the experience we booked and are unwilling to communicate about it.
I will now be contacting my credit card company as they have failed to provide the service we purchased.
Wonderful experience.
Jean19
, Mar 2020
One of the Best of Dubai..!!
JoseA_M
, Mar 2020
If you planning to go to Dubai, this place is one of the must have to visit. Beautiful view but check the weather before you book it. Bad weather means bad view especially sand storms. Be advice, You must go first to the inside of the Dubai Mall and locate the "At The Top" Counter to scan your tickets, do Not trust on the address on the "Departure Point" Section. You by Your On, do not expect any group. This Offer is to get access to the Tower and do the tour by your self.
1 traveler found this review helpful
Out of this world experience
Graciela_H
, Feb 2020
Beautiful building and amazing view from the top. You can see for miles. The whole experience itself was wonderful to see all the models and photos of the building being constructed as well to get on the lift and realised how fast you travel without noticing it.
If you go to Dubai this is a must see and do, you will not be disappointed!!
Toit du monde
Cantarell_E
, Aug 2022
Excelentes vistas
Mariel_E
, Jun 2022
Ausflug zum Burj Khalifa
Peter_H
, Jun 2022
Decu
gregory_d
, May 2022
Beaucoup de monde et consignes au moment d'obtenir les billets pas très claires. Du coup beaucoup d'attente pour un bill
Daniel_E
, Feb 2022
Tudo perfeito...do começo...
Michele_N
, Dec 2021
Unspektakulär und lange Wartezeiten
Jannik_R
, Oct 2021
Wort-, aber nicht atemlos!
Volkmar_W
, Apr 2020
We perform checks on reviews
You can only submit a review or rating of an experience to Viator if you were the person who made the booking through Viator. Before publication, each review goes through an automated tracking system, which collects information for each of the following criteria: who, what, how, and when. If the system detects something that contradicts our publication criteria, the review is not published. When the system detects a problem with a review, it may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists who work 24/7 to maintain the quality of the reviews on our site. In some cases, we will also send you an email asking you to validate your review before it is published. All you need to do is click on the link provided in the email. After publication, our team checks each review reported to it as not meeting our publication criteria. Tripadvisor reviews that appear on the Viator site are subject to the same checks and moderation processes as set out above. It is not necessary to have booked an experience through Viator (or Tripadvisor) to submit a review of an experience to the Tripadvisor site.
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