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1 hour 30 minutes (Approx.)
Keeping you safe during COVID-19
What you can expect during your visit
Face masks required for travelers in public areas
Face masks required for guides in public areas
Hand sanitizer available to travelers and staff
Social distancing enforced throughout experience
Regularly sanitized high-traffic areas
Gear/equipment sanitized between use
Paid stay-at-home policy for staff with symptoms
Contactless payments for gratuities and add-ons
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Escape room game
Departure & Return
Departure PointTraveler pickup is offered
The meeting point is Doyle's Opticians, W12 Shopping Centre.
- Confirmation will be received within 48 hours of booking, subject to availability
- Wheelchair accessible
- Stroller accessible
- Service animals allowed
- Near public transportation
- Transportation is wheelchair accessible
- Surfaces are wheelchair accessible
- Most travelers can participate
- OPERATED BY Sherlock: The Official Live Game
All sales are final and incur 100% cancellation penalties.
- This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.
- This experience requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.
Learn more about cancellations.
Frequently Asked Questions
The answers provided below are based on answers previously given by the tour provider to customers’ questions.
What is the policy on face masks and attendee health during Sherlock: The Official Live Game?
The policies on face masks and attendee health are:
- Face masks required for travelers in public areas
- Face masks required for guides in public areas
What is the policy on sanitization during Sherlock: The Official Live Game?
The policies on sanitization are:
- Hand sanitizer available to travelers and staff
- Regularly sanitized high-traffic areas
- Gear/equipment sanitized between use
What is the social distancing policy during Sherlock: The Official Live Game?
The policies on social distancing are:
- Social distancing enforced throughout experience
- Contactless payments for gratuities and add-ons
What measures are being taken to ensure staff health & safety during Sherlock: The Official Live Game?
The policy on staff health & safety is:
- Paid stay-at-home policy for staff with symptoms
Product code: 168326P1
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