4-Hour Georgetown By Night Including Ferry Ride

Pickup by a local elderly who is a licensed guide, but was nagging too much on our hotel location that it was not easy to find. Even our hotel people found his attitude not too well on servicing. The correspondence through Viator informing them on our location before the actual day did not receive responses or efficient answers / feedback, which did give us some concerns. Our group of 15 people was supposed to be divided into 2 vans, so to fit on the wobbly roads up to the hotel resort up hill. The guide gave info while sitting at front, but people sitting at back could barely hear his informative talks. The tour was too simple. Guide changed the locations ad hoc that he thought may suit us better, like going for another hawker place of which our group found the quality food not very great and then being not clear about how we would take ferry. We never knew we could just be seated inside car and the whole car can get on the ferry and we could just walk around on the ferry. The information wasn't clear and the guide was bit annoying and irritated. The queue for the ferry ride was very long. It made everyone of us sleepy and tired. Once we got on, guide had no information to give us further, so we just went upstairs to avoid the bad air of cars downstairs ferry and took some photos, while Penang by night was not too vibrant. A slightly boring ride on ferry for about few minutes and back we were in the vans returning to our hotel. This activity was not exciting nor informative and we could have done the trip without this honestly.