Departure & Return
Your driver will hold the sign with your name and be waiting at the arrival hall.
- Confirmation will be received at time of booking
- Not wheelchair accessible
- Children must be accompanied by an adult
- Please notify us in advance if you have oversize exceed luggage. Each passengers can bring 1 suitcase（maximum 76X51X32cm） and 1 carry-on bag for free. Exceed charge 15USD/suitcase.
- Transfer is available 24/7. There is an after hour surcharge of 15% extra for any flight landing time between 12am-6am. Please give the extra payment to your driver at the time of pickup
- Please advise any specific dietary requirements at time of booking
- Stroller accessible
- Near public transportation
- Infants must sit on laps
- No heart problems or other serious medical conditions
- Travelers should have a moderate physical fitness level
- This is a private tour/activity. Only your group will participate
- OPERATED BY Tom's Tour
- For a full refund, you must cancel at least 24 hours before the experience’s start time.
- If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the experience’s start time will not be accepted.
- Cut-off times are based on the experience’s local time.
Learn more about cancellations.
- Face masks required for travelers in public areas
- Face masks required for guides in public areas
- Face masks provided for travelers
- Temperature checks for travelers upon arrival
- Hand sanitizer available to travelers and staff
- Regularly sanitized high-traffic areas
- Gear/equipment sanitized between use
- Transportation vehicles regularly sanitized
- Social distancing enforced throughout experience
- Contactless payments for gratuities and add-ons
- Guides required to regularly wash hands
- Regular temperature checks for staff
- Paid stay-at-home policy for staff with symptoms